Privacy Policy

Last updated March 25, 2026

This Privacy Notice for Semicom Membranes ("we", "us", or "our") explains how and why we may access, collect, store, use, and/or share ("process") your personal information when you interact with our services ("Services"), including when you:

• Visit our website at https://semicom-membranes.com, or any other website operated by us that links to this Privacy Notice
• Use Semicom Membranes Services. Semicom Membranes is a research and production company focused on manufacturing equipment for gas generation and separation, including hollow-fiber membrane modules for hydrogen recovery, acid gas removal, and helium concentration.
• Engage with us in any other way, such as through communication, events, inquiries, or commercial interactions

Questions or concerns? Reading this Privacy Notice will help you understand your rights and how your personal information is handled. If you do not agree with our practices, please refrain from using our Services. You may contact us at info@semicom-membrane.com with any questions.


SUMMARY OF KEY POINTS
This summary highlights key elements of our Privacy Notice. For details, please refer to the full text below or use the table of contents to navigate to specific sections.

What personal information do we process?
We process personal information depending on how you interact with us and our Services, the choices you make, and the features you use.

Do we process sensitive personal information?
We do not process sensitive or special categories of personal information.

Do we receive information from third parties?
No. We do not collect personal information from third parties.

How do we process your information?
We process your information to provide and improve our Services, maintain security, communicate with you, and comply with legal obligations. We may also process information for additional purposes with your consent.

When do we share personal information?
We share information only in specific situations and with limited third parties, as described below.

How do we protect your information?
We implement organisational and technical safeguards; however, no system is completely secure, and we cannot guarantee full protection against unauthorised access.

What are your rights?
Depending on your location, you may have rights regarding access to, control over, or deletion of your personal information.

How can you exercise your rights?
By contacting us. We will handle requests in accordance with applicable laws.


TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?


1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In short: We collect personal information that you voluntarily provide.

This includes information you submit when requesting details about our products or technology, communicating with us, participating in activities related to our Services, or contacting us directly.

We do not process sensitive personal information. All information you provide must be accurate and up to date. Please notify us of any changes.


2. HOW DO WE PROCESS YOUR INFORMATION?
In short: We process information to operate, develop, and secure our Services, communicate with you, and meet legal requirements.

Examples include:
• Providing and maintaining our Services
• Improving user experience and functionality
• Responding to inquiries and communications
• Preventing harm and ensuring safety
• Complying with regulations applicable to industrial technology companies

We may also process personal information with your consent where applicable.


3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In short: We process your personal information only when legally justified.

If you are in the EU or UK, we rely on:
• Consent — when you voluntarily agree to a specific use
• Legal obligations — such as compliance with regulatory or corporate requirements
• Vital interests — protecting you or others in cases of potential harm
• Legitimate interests — when processing is necessary for operating, developing, and protecting our Services

If you are in Canada, we may rely on express or implied consent where permitted. In certain legally defined situations, we may process information without consent, such as for fraud prevention, safety, legal compliance, or other reasons defined by law.


4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short: We share personal information only when necessary and only with specific third parties.

Situations include:
• Business transfers — for example, in the case of mergers, acquisitions, fundraising, or restructuring connected to our gas separation technology business.


5. HOW LONG DO WE KEEP YOUR INFORMATION?
In short: Only as long as necessary to fulfil the purposes described in this Notice or to comply with legal requirements.

If no ongoing need exists, we delete or anonymise the data. If deletion is not immediately possible (e.g., backups), we securely store and isolate the data until it can be deleted.


6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We use appropriate technical and organisational measures designed to protect your data.

However, due to the inherent risks of digital transmission and storage, we cannot guarantee absolute security. Use the Services at your own risk and ensure you access them in a secure environment.


7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect or market to individuals under 18 years of age. If we learn that data from a minor has been collected, we will delete it promptly. Please notify us at info@semicom-membrane.com if you believe we have collected such information.


8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location (EEA, UK, Switzerland, Canada, various US states), you may have rights such as:
• Accessing your personal information
• Correcting inaccuracies
• Requesting deletion
• Restricting or objecting to processing
• Data portability
• Withdrawing consent

We will review and respond to all requests in line with applicable laws. For questions, email: info@semicom-membrane.com


9. CONTROLS FOR DO-NOT-TRACK FEATURES
We currently do not respond to Do-Not-Track (DNT) signals due to the lack of an established industry standard. If such a standard emerges, we will update this Notice.


10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. Residents of certain states may have rights including access, correction, deletion, portability, and withdrawal of consent. To exercise these rights, contact:

info@semicom-membrane.com

Semicom Membranes
Business Center Logistics City,
Dubai Aviation City,
P.O. Box: 390667, Dubai, U.A.E.
Tel.: +971 50 951 8133

You may designate an authorised agent where allowed. If your request is denied, you may appeal using the contact details above.


11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We update this Notice to remain compliant with legal and regulatory requirements. Any changes will be reflected via the "Last updated" date or through notifications where appropriate.


12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Email: info@semicom-membrane.com

Mailing address:
Semicom Membranes
Business Center Logistics City,
Dubai Aviation City,
P.O. Box: 390667, Dubai, U.A.E.
Tel.: +971 50 951 8133


13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may request access, updates, or deletion of your personal information by contacting: info@semicom-membrane.com

We will assess your request in accordance with relevant data protection laws.